Frequently Asked Questions
We decided to make this page for you babes that we can't respond to right away. If you have any other questions please see our Contact Page.
Is your website safe?
- Yes, if you read Our Story then will see that we are a verified and trusted website by many partners such as Google, Shopify, and more. You can learn more about our Guaranteed Safe Checkout on Our Story Page as well.
Is my information kept private and safe?
-Yes, we don't receive any of your payment info. We only receive your address to ship your swimwear to and your email if you signed up for future promotions.
How can I track my order?
-If you do not receive a tracking number then Email us on firstname.lastname@example.org and we will check your order status. Most tracking numbers can be checked through USPS.
Can I make changes to my order such as address change, or swimwear color or size change?
- Yes, if you contact us in the first 24 hours after you placed an order. If you contact us after this time period then you will have to go through USPS for the address change.
How can I contact you immediately?
- If your problem is urgent please Dm us on Instagram and we will get back to you as soon as possible!
How can I can cancel or return my order? Will I receive a full refund?
- You can cancel or change an order up to 24 hours of placing the order. If you would like to cancel your order then email us your order number and name and we will cancel your order for you and you will receive a refund in the form of store credit. Also if your item has been shipped then you will have to see our Return Policy Page for more details.
How long is processing and shipping time?
- Processing your order takes about 3-5 business days, and shipping takes about 2-4 weeks! In most cases your order should get to you in about 2 weeks!